Get More Reviews and Improve Your Online Reputation.
With the ever growing role social media plays in the purchasing decisions of today’s consumer, nowadays business owners must closely manage their online reputation. This is especially true in the hospitality industry.
Rupesh Patel is the CEO of 3 Hospitality, Hotel Owner and the founder of SmartGuests.com – a Hospitality Review Tools company that helps hotels increase revenues and occupancy by boosting their number of online reviews and their reputation. Rupesh shares some of his thoughts on how to get more positive online reviews for your property in this episode.
Essential Learning Points From This Episode:
- How to make managing your online reviews a part of your daily process.
- Strategies for capturing more reviews from your guests.
- Increasing the number of positive reviews and minimizing the negative ones.
- Tips for responding to reviews, the good and the bad.
- Much, much more!
Important Links & Mentions From This Episode:
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The post 011: Managing Your Online Reputation with Rupesh Patel appeared first on Hospitality Academy.