Is Your Leadership Style Enhancing or Harming your Operation?
Zee Mahmood joins the show to share thoughts on Leadership. With over 30 years in the hotel industry, Zee has learned what some of the most successful operators have incorporated into their leadership styles to be most effective, getting the most out of your associates performance, improving the guest experience and improving the ownerships ROI.
Essential Learning Points From This Episode:
- What are the most critical characteristics in a great leader?
- The difference between doing things right, and doing the right thing.
- When is it okay to be blunt?
- Why you need to ensure you are planning for your goals and not just wishing for them to happen.
- How fostering an environment for learning and growing can lead to increased job satisfaction.
- Developing a culture of trust in essential for a successful team and overall operation.
- Much, much more!
Important Links & Mentions From This Episode:
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The post 009: How Leadership Connects to the Bottom Line with Zee Mahmood appeared first on Hospitality Academy.